Returns & Exchanges

At Something Went Wrong, we believe your home should be a sanctuary, which is why we offer a 30-day hassle-free return window for all furniture and decor items. If your purchase doesn't fit your space perfectly, we are here to help you find a solution that feels like home.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.